Observance Solutions
Healthcare Technology Consulting

Healthcare technology engineering for organizations building the future of care.

Observance Solutions designs and builds healthcare SaaS, patient engagement platforms, EHR/FHIR integrations, and healthcare AI for healthtech startups, providers, and digital health companies.

40+

Healthcare platforms shipped

3

Major EHR platforms integrated

99.9%

Avg. platform uptime delivered

100%

Healthcare-only focus

Solutions

What healthcare problem can we solve for you?

From patient-facing apps to care team platforms, we build the software healthcare organizations run on.

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Healthcare SaaS Development

Multi-tenant healthcare SaaS platforms engineered for scale, security, and EHR interoperability from day one.

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Digital Health Platforms

Unified digital health platforms connecting patients, providers, and operations teams around real clinical workflows.

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Patient Engagement Platforms

Patient-facing software that increases adherence, reduces no-shows, and makes care easier to navigate.

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Remote Patient Monitoring (RPM)

RPM and CCM platforms connecting devices, care teams, and billing-ready documentation in one workflow.

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Telehealth & Virtual Care

Custom telehealth and virtual care platforms built around your specific care model and billing workflow.

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Integration & Interoperability

A standards-based interoperability layer connecting EHRs, clearinghouses, labs, and pharmacies to your platform.

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Healthcare Logistics Platform

Logistics platforms for specimen transport, field workforce routing, and medical supply chains.

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Healthcare AI Agents

Multi-step AI agents that complete real administrative and clinical-support workflows, with human review built in.

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Healthcare Quality & Clinical Measures

Software support for HEDIS and CMS eCQM quality measurement, reporting, and care-gap workflows integrated across your clinical systems.

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Clinical Decision Support

Clinical decision support that combines EHR data, clinical documents, and AI to surface actionable insights at the point of care.

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Claim Denial Prediction & Prevention

Machine learning and rules-based solutions that predict claim denials before submission and improve first-pass acceptance.

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Clinical care team coordinating patient information at a nurses' station
Healthcare Expertise

We speak clinical and operational workflows, not just APIs.

Care delivery, clinical documentation, revenue cycle, quality measures — our team understands the healthcare context behind every feature request.

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AI & Agents

Agentic AI that completes real healthcare workflows.

Not just a chatbot — AI agents that carry out multi-step work end to end, with a human review step built into anything touching PHI or billing. Backed by LLMs, RAG over your clinical content, and clinical NLP for structured data extraction.

Explore Healthcare AI AgentsSee all AI & Data solutions
Team reviewing AI-driven data dashboards on a large screen

Scheduling & Intake Agents

Handle appointment scheduling, rescheduling, and digital intake end to end.

Prior Authorization Agents

Assemble, submit, and follow up on prior auth requests, flagging exceptions for staff.

Revenue Cycle Agents

Work claims follow-up, denial triage, and eligibility verification queues.

Care Coordination Agents

Manage referral follow-up and care gap outreach across patient panels.

ObservanceEpicOracle HealthLabsFHIR APIPharmacyHIEDevices

Interoperability & Integrations

EHR, FHIR, and HL7 integration is our default, not an add-on.

We connect your platform to Epic, Oracle Health, labs, pharmacies, HIEs, and medical devices — using standards-based, audit-ready integration patterns.

  • FHIR R4 & SMART on FHIR development
  • HL7 v2 interfaces for ADT, orders, and results
  • SNOMED CT, LOINC, ICD-10-CM & RxNorm terminology mapping
  • Clearinghouse & claims (X12 270/271, 837, 835)
  • OAuth 2.0 / OpenID Connect secure access
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Technical depth

Fluent in the standards healthcare data actually runs on

This isn't a keyword list — it's the vocabulary our engineers use on a normal Tuesday.

Interoperability

HL7 v2.xFHIR R4SMART on FHIRUSCDIC-CDATEFCAEpic IntegrationOracle Health / CernerHIE / MPI / EMPI

Clinical Terminology

SNOMED CTLOINCRxNormICD-10-CMCPT / HCPCSNDCNPI

Claims & Revenue Cycle

X12 EDI837 / 835270 / 271276 / 277Clearinghouse IntegrationPrior AuthorizationDa Vinci (CRD, DTR, PAS)

AI & Data

Agentic AILLMs & RAGClinical NLPSpeech AIPredictive AnalyticsClinical Decision SupportOMOP · Data Lakes

Security & Compliance

Compliance and data privacy engineered in, not bolted on

Healthcare software lives or dies on trust. Every platform we build starts from a HIPAA-ready security posture — not a checklist we run before a sales call.

HIPAA & HITECH

Secure SDLC and architecture aligned with HIPAA/HITECH safeguards from sprint one.

PHI / ePHI Protection

Encryption at rest and in transit, and field-level protection for sensitive data.

Identity & Consent

OAuth 2.0 / OpenID Connect access control and structured consent management.

Audit & Compliance

Queryable audit logs for every PHI access — ready for a real security review.

Healthcare API & Cloud Security

Hardened, HIPAA-eligible cloud infrastructure and API security by default.

Case Studies

Real healthcare technology implementations.

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Clinician reviewing patient monitoring data on screen
Interoperability

Epic FHIR Integration for Mobile Phlebotomy

Integrated a mobile phlebotomy platform with Epic using FHIR APIs to retrieve patient-specific lab orders and make them available to mobile phlebotomists. The integration enables secure exchange of clinical information between the EHR and the phlebotomy workflow, reducing manual data entry and improving order accuracy. We implemented the integration around healthcare interoperability standards and designed the workflow to securely handle patient and clinical data.

FHIREpicEHR Integration
Clinician reviewing patient information on a tablet
AI & Data

AI Clinical Document Summarization

Developed an AI agent that analyzes and summarizes multiple clinical documents associated with a patient into a concise physician-facing clinical summary. The solution processes relevant patient information and organizes key clinical details into an easy-to-review format, helping physicians quickly understand a patient's history without manually reviewing large volumes of documentation. The workflow demonstrates the application of AI agents and LLM technology to clinical information management.

LLMAI AgentsClinical NLP
Clinician using clinical documentation software on a desktop monitor
AI & Data

AI-Powered Clinical Documentation

Built an ambient AI documentation workflow that transcribes provider-patient conversations with speaker diarization and uses generative AI to draft structured clinical notes for clinician review. The solution is designed to reduce the manual documentation burden on providers while keeping a human in the loop before anything becomes part of the medical record.

AssemblyAISpeaker DiarizationGPT-4

Who we work with

Healthtech StartupsHealthcare SaaS CompaniesProviders & Medical PracticesDigital Health CompaniesHospitals & Health SystemsPharmaciesLabs & DiagnosticsHome Healthcare Organizations

From healthcare idea to production.

Discover → Design → Build → Integrate → Validate → Launch → Scale. One accountable team across the full healthcare product lifecycle.

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Ready to build your healthcare technology roadmap?

Tell us what you're building. A senior healthcare technologist — not a salesperson — will get back to you within one business day.