Healthcare AI Agents
AI agents that complete multi-step healthcare workflows — scheduling, intake, prior authorization, and revenue cycle tasks — with human review built into every workflow that touches PHI or billing.
The problem
Where healthcare organizations get stuck
Staff time goes to repetitive, structured tasks
Prior auth follow-up, intake data entry, and eligibility checks consume staff hours that could go toward patient-facing work.
Chatbot pilots don't translate into completed workflows
A chatbot that answers questions is different from an agent that actually completes a multi-step task like scheduling or claims follow-up.
Automation without oversight creates risk in a regulated environment
Fully autonomous automation is risky for anything touching PHI, billing, or clinical decisions without a human review step built in.
What we build
Capabilities
Scheduling & intake agents
Agents that handle appointment scheduling, rescheduling, and digital intake data collection end to end.
Prior authorization agents
Agents that assemble, submit, and follow up on prior auth requests, flagging exceptions for staff.
Revenue cycle agents
Agents that work claims follow-up, denial triage, and eligibility verification queues.
Care coordination agents
Agents that manage referral follow-up and care gap outreach across patient panels.
Human-in-the-loop review
Structured review and approval steps for any agent action touching PHI, billing, or clinical content.
Agent observability
Logging and monitoring of every agent action and decision, for audit and continuous improvement.
How we work
Our process
Identify a high-volume, well-defined workflow as the first agent target
Design the agent's steps, tools, and required human review points
Build and integrate the agent with your existing systems (EHR, PM, billing)
Run supervised pilots and tune based on real outcomes
Expand to additional workflows once trust and accuracy are established
Related services
How we deliver this
FAQ
Common questions
Related solutions
Ready to talk about your healthcare ai agents project?
Tell us what you're building. A senior healthcare technologist — not a salesperson — will get back to you within one business day.