Do you handle 42 CFR Part 2 requirements for substance use treatment data?

We design with awareness of 42 CFR Part 2's additional protections for substance use disorder treatment records, beyond standard HIPAA requirements, as part of our broader healthcare security approach.

Can patients choose their own therapist match?

Yes - we design matching to let patients express and weight their own preferences (specialty, language, cultural background, identity-related factors) alongside a system-suggested match, since fit is highly personal in behavioral health care.

Do you build the risk and safety escalation workflow too?

Yes - risk escalation is a first-class part of the intake design, not an afterthought, with a defined fast path to clinical attention separate from routine processing.

Solutions / Mental Health

Mental Health Software

Mental health platform software built around behavioral-health-specific needs - structured screening, preference-driven provider matching, telehealth, and measurement-based clinical documentation - not a generalized telehealth template.

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The problem

Where healthcare organizations get stuck

Generic telehealth templates miss behavioral-health-specific needs

Longer sessions, recurring provider relationships, and outcome-measure tracking over time don't fit a general telehealth visit model.

Provider matching ignores what actually drives fit

Matching on availability alone misses specialty, language, cultural background, and identity-related preferences that meaningfully affect engagement.

Risk indicators get buried in routine intake

Without a defined escalation path, a concerning screening response can sit in a queue instead of reaching a clinician quickly.

What we build

Capabilities

Structured screening & intake

Validated instruments like PHQ-9 and GAD-7, scored exactly to specification, alongside narrative history.

Risk escalation workflows

Acute risk indicators are flagged and routed for immediate clinical attention, separate from routine intake processing.

Preference-driven provider matching

Lets patients express and weight specialty, language, cultural background, and identity-related preferences alongside a suggested match.

Behavioral-health telehealth

Longer session support, recurring series with a consistent provider, and session-continuity features for both sides.

Measurement-based care tracking

Standardized outcome measures tracked across sessions, not just single-visit notes.

Progress notes & treatment plan documentation

Documentation structured around treatment plan goals and progress over a course of care.

Privacy design for sensitive data

Extra care for behavioral health data sensitivity, including awareness of 42 CFR Part 2 for substance use treatment records.

Scheduling & billing integration

Recurring session scheduling connected to billing, consistent with our broader telehealth and RCM work.

How we work

Our process

Design intake and validated screening instruments for your specific population

Build risk escalation paths separate from routine intake processing

Build provider matching around real fit factors, not just availability

Implement behavioral-health-specific telehealth and documentation workflows

Integrate scheduling, billing, and measurement-based outcome tracking

Related services

How we deliver this

Healthcare Software Development

Full-stack web, mobile, and API development for healthcare products, built on modern React and Node.js.

Healthcare AI & Data Development

Agentic AI, LLM/RAG applications, predictive analytics, and the data engineering that supports them.

FAQ

Common questions

Behavioral health sessions are typically longer, recur with the same provider over an extended course of care, and depend on measurement-based outcome tracking - needs a general telehealth visit model isn't built around.

Ready to talk about your mental health software project?

Tell us what you're building. A senior healthcare technologist — not a salesperson — will get back to you within one business day.

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