Observance Solutions
Solutions / Revenue Cycle Management

Healthcare RCM Software

Revenue cycle software connecting eligibility verification, claims submission, medical coding, and denial prevention - built on real production clearinghouse integration experience, not theoretical billing workflows.

The problem

Where healthcare organizations get stuck

Eligibility and claims live in disconnected systems

Without a connected view, coverage issues surface as denials after service instead of being caught at scheduling or check-in.

Claim rejections trace back to preventable structural errors

Missing NPIs, invalid diagnosis pointers, and mismatched identifiers cause rejections that have nothing to do with medical necessity.

Coding accuracy depends entirely on manual review capacity

As claim volume grows, manually coding every chart to the specificity payers require becomes a bottleneck and a source of inconsistency.

What we build

Capabilities

Eligibility & benefits verification (270/271)

Real-time or batch eligibility checks with cost-sharing and prior-auth signals, not just active/inactive status.

Claims generation & submission (837P/837I)

Correctly structured professional and institutional claims, validated before submission to catch structural errors early.

Clearinghouse integration

Production experience integrating Claim.MD for eligibility and claims submission, extensible to other major clearinghouses.

Claim status & remittance tracking (277/835)

Track a claim through acknowledgment, status, and remittance - not just fire-and-forget submission.

AI-assisted medical coding

ICD-10-CM and CPT code suggestions with source justification, reviewed and finalized by a certified coder.

Pre-submission claim review & denial prediction

Catch diagnosis-procedure mismatches, missing authorization, and documentation gaps before claims go out.

Coordination of benefits & multi-payer support

Ordered, multi-payer insurance data modeling so claims route to the correct primary and secondary payers.

Revenue cycle reporting & analytics

Visibility into first-pass acceptance, denial rates, and days-in-AR to guide where to focus next.

EHR & practice management integration

Claims and eligibility data stays in sync with your source-of-truth clinical and scheduling systems.

How we work

Our process

1

Audit your current eligibility, claims, and coding workflow for gaps

2

Integrate clearinghouse connectivity for eligibility and claims submission

3

Build AI-assisted coding and pre-submission review into the workflow

4

Connect claim status and remittance tracking back into billing operations

5

Monitor first-pass acceptance and denial rates, iterating as payer rules evolve

FAQ

Common questions

Yes - we've integrated Claim.MD in production for eligibility verification and claims submission, connecting billing workflows directly to payers through standards-based EDI transactions.

Ready to talk about your healthcare rcm software project?

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